(TSS) Terms & Conditions (Toranomon) – (Age:3-6)

 

 

My child’s Date of Birth is 1st Sep 2019. Can my child join the programme?

So sorry, only a child who is born on/before 31st Aug 2019 can join the programme.

 

My child wears a diaper during the day. Can my child join the programme?

 Yes.

 

My child is in Elementary school. Can my child join the programme?

Sorry, this programme is for preschool-aged children.

 

 My child is joining a holiday programme for the first time. Is my child going to be OK?

Our experienced, knowledgeable staff who will be able to support your child to have an amazing experience.

 

My child cannot join the whole week. Can my child join less than 5 days (such as 3 days)?

Sorry, you must sign up per week.

  

What kind of snack should I prepare for my child?

Fresh fruits such as bananas, apples, etc are welcome. Please avoid sweets (candies such as chocolates, cookies, gummies) and potato chips. As we are a nut free school, please do not bring any type of nuts including peanut butter.

 

My child is joining the programme  from overseas. Is there anything I need to know?

 If joining from overseas, you must submit a Travel Declaration form in advance and read the form carefully.

 

I have signed up and made a payment but receive no Emails from EtonHouse.

Information regarding the programme is sent to the Email address you registered on the form (You can register one Email address per family) from the @etonhouse.co.jp domain.

We make sure that our Emails don’t end up in a spam box; however, if you are not receiving Emails from us, please kindly check your spam box. Please make sure to set in a way that your registered Email address can receive Emails from the @etonhouse.co.jp domain.

 

My child has learning, physical, behavioural, social difficulties. Which steps do I need to take in order to join the programme?

Please write in detail on the form.

Your child will meet with our teachers and we will decide whether your child will be able to join the programme.

 

How do I notify if my child is absent?

 Instead of calling or Email, please fill out this form

 

How do I notify if my child will be late arriving at the venue?

Please fill out this form (the Same as the form above)

 

The week I’m interested is already full. Can I put my child on a Waiting List?

Sorry, there is no waiting list. Please either sign up for another available week or check back the webpage to see if there is a spot available. As it is an automatic sign up, please understand that EtonHouse cannot inform parents when there is a spot available. Thank you for your kind understanding in advance.

 

Where can I find information and various forms?

Please click here

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